Customer Faqs

Where do I mail my payment?

Commerce Financial Corp
3588 Commerce Circle
Memphis, TN 38125

What methods of payment are accepted?

1. Money Orders
2. Checks
3. Cash

How do I know if my last payment was received?

Please contact customer support 901-264-0715

I am having financial difficulties; who do I communicate with regarding my dilemma?

Please contact customer support 901-264-0715

Can I refinance?
Refinancing with Exeter Finance is not available at this time. If you’re having problems making your payments, we may be able to help.

Call 901-901-264-0715 for assistance.

Who’s responsible for insurance or GAP coverage?

The Buyer and Co-Buyer assume(s) full responsibility for extending such insurance and/or GAP coverage.

When do you report to the credit bureaus?

We submit our reporting to the credit bureaus at the beginning of each month.

What if my vehicle has been repossessed? What do I do?

Contact us to discuss your options at 901-264-0715.